个体知识遗忘对组织创新绩效的影响——双元创新与人员流动的调节作用

摘要/Abstract

摘要： 创新活动的绩效对组织的生存和发展具有重要的理论和现实意义，有关其影响因素的研究是学界关注的焦点。本文依据知识管理和创新管理理论，突破单一层面思维的限制，从跨层次视角出发，利用基于Agent的仿真建模方法，讨论了鲜少被关注却客观存在的个体层面知识遗忘现象对组织层面创新绩效的影响；并在此基础上，进一步探讨了双元创新、人员流动等因素对该影响的调节作用。研究结果表明，个体知识遗忘对组织创新绩效具有显著的跨层次负向影响作用，该负向影响可以通过双元创新策略、人员流动策略进行调节和削弱，且不同比例的策略组合产生的效果不同。具体而言，在个体知识遗忘负向显著影响组织创新绩效的情况下，双元创新策略表现为较多的利用性创新行为和较少的探索性创新行为；人员流动策略表现为稳定且较低的外部流动率时，对组织整体的知识积累最有利，对组织创新绩效的提升效果最显著。研究为进一步提升组织创新绩效提供了理论基础与实践借鉴，不仅弥补了现有创新理论研究集中于积极影响因素和单一层面影响机制的不足，还能够促使实践中的创新管理者正视客观消极因素、积极寻求可调节其影响的解决方案。

关键词: 个体知识遗忘, 组织创新绩效, 双元创新, 人员流动

Abstract: The performance of innovation activities has important theoretical and practical significance for the survival and development of organizations. The research on its influencing factors is the focus of academic attention. Based on the theory of knowledge management and innovation management, breaking through the limitation of single-level thinking, this paper discusses the relationship between individual-level knowledge forgetting and organizational-level innovation performance from a cross-level perspective. On this basis, this research further explores the potential moderation role of factors such as ambidextrous innovation strategy and personnel flow on this relationship mechanism. The results show that the negative relationship between individual knowledge forgetting and organizational innovation performance can be regulated and weakened by such factors as ambidextrous innovation strategy and personnel mobility, and the effects of different proportion of factors combination are different. Specifically, in the case that individual knowledge forgetting has a significant negative impact on organizational innovation performance, maintaining more utilization innovation behavior, less exploratory innovation behavior and lower external flow rate has the most significant positive effect on organizational innovation performance. This study not only makes up for the deficiency of the existing theoretical research, but also enables managers in practice to face up to the objective negative factors and actively seek solutions that can weaken their influence.

Key words: individual's knowledge forgetting, organizational innovation performance, ambidextrous innovation, personnel flow

孙雯, 刘人境. 个体知识遗忘对组织创新绩效的影响——双元创新与人员流动的调节作用[J]. 管理评论, 2022, 34(3): 101-113.

Sun Wen, Liu Renjing. Relationship between Individual Knowledge Forgetting and Organizational Innovation Performance： Moderating Roles of Ambidextrous Innovation and Personnel Flow[J]. Management Review, 2022, 34(3): 101-113.

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