管理评论

管理评论 ›› 2021, Vol. 33 ›› Issue (7): 81-91.

• 技术与创新管理 • 上一篇    下一篇

大数据能力、技术创新与人力资源服务企业竞争力关系研究

周小刚1, 陈水琳1, 李丽清2   

  1. 1. 华东交通大学经济管理学院, 南昌 330013;
    2. 江西科技师范大学经济管理学院, 南昌 330031
  • 收稿日期:2019-10-14 出版日期:2021-07-28 发布日期:2021-08-02
  • 作者简介:周小刚,华东交通大学经济管理学院教授,硕士生导师,博士;陈水琳,华东交通大学经济管理学院硕士研究生;李丽清,江西科技师范大学经济管理学院教授,硕士生导师,博士。
  • 基金资助:
    国家自然科学基金项目（71863007；71563011）；江西省社会科学规划一般项目（18GL20；21SQ09）；江西省高等学校教学改革研究重点项目（JXJG-20-5-4）。

Research on the Relationship among Big Data Capacity, Technological Innovation and Competitiveness of Human Resource Service Enterprises

Zhou Xiaogang1, Chen Shuilin1, Li Liqing2   

  1. 1. School of Economics and Management, East China Jiaotong University, Nanchang 330013;
    2. School of Economics and Management, Jiangxi Science and Technology Normal University, Nanchang 330031
  • Received:2019-10-14 Online:2021-07-28 Published:2021-08-02

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摘要： 人力资源服务业是对接劳动力市场供求的重要生产性服务业，大数据、云计算、人工智能等新技术的应用能促进人力资源服务企业创新发展，推动实现高质量就业。基于创新理论和资源整合理论，探讨了大数据能力、技术创新对人力资源服务企业竞争力的影响机制。通过257份人力资源服务企业有效样本数据，运用层级线性回归和结构方程模型进行实证分析，并采用偏差校正的Bootstrap方法检验技术创新在大数据能力与人力资源服务企业竞争力之间的中介效应。研究结果表明，在线招聘、人力资源外包为人力资源服务企业主流服务项目，而中高端人才寻访服务项目较为薄弱；大数据资源整合能力、大数据预测分析能力均对人力资源服务企业竞争力具有显著的正向影响，技术创新对人力资源服务企业竞争力具有显著的正向影响；技术创新在大数据资源整合能力与企业竞争力以及大数据预测分析能力与企业竞争力之间均存在部分中介效应，并且技术创新在大数据资源整合能力与企业竞争力间所发挥的中介效应大于大数据预测分析能力与企业竞争力间的中介效应。鉴于此，加强企业的大数据资源整合能力、强化大数据预测分析能力、借助大数据能力融合企业技术创新等方式都有利于增强人力资源服务企业竞争力。

关键词: 大数据能力, 技术创新, 人力资源服务企业, 竞争力

Abstract: Human resource service is an important productive service trade to match the supply and demand of the labor market. The application of new technologies, such as big data, cloud computing, and artificial intelligence, can not only promote the innovative development of human resource service enterprises, but also promote the realization of high-quality employment. This paper explores the impact mechanism of the big data capacity and the technological innovation on the competitiveness of human resource service enterprises based on the innovation theory and the resource integration theory. The empirical analysis is carried out by applying hierarchical linear regression and structural equation model based on the data of 257 valid samples of human resource service enterprises. The Bootstrap method of deviation correction is applied to test the mediating effect of the technology innovation between the big data capability and the competitiveness of human resource service enterprises. The outsourcing of human resources for online recruitment is the mainstream service projects of human resource service enterprises, while the middle-high end talent search service project is relatively weak. The big data resource integration capacity and the big data predictive analysis capacity have a significantly positive impact on the competitiveness of human resource service enterprises. Technological innovation has a significantly positive impact on the competitiveness of human resource service enterprises. Moreover, technological innovation has to some extent mediating effect both on the relationship between the big data resource integration capacity and the enterprise competitiveness, and on the relationship between big data prediction analysis capacity and enterprise competitiveness as well. The mediating effect of technological innovation between the big data resource integration ability and the enterprise competitiveness is greater than that between the big data predictive analysis ability and the enterprise competitiveness. In view of this, these ways are all beneficial to enhance the competitiveness of human resources service enterprises, such as strengthening the enterprise's big data resource integration ability, the big data prediction and analysis ability, and the integrating the enterprise's technological innovation with the help of big data ability.

Key words: big data capacity, technological innovation, human resource service enterprises, competitiveness