基于云的信息系统对价值链绩效影响的实证研究:协同的中介效应

摘要/Abstract

摘要： 协同是价值链企业应对外部环境变化和提升竞争力的有效方式，基于云计算技术的信息系统（C-MIS）为价值链企业间实现协同提供了重要支撑。现有研究大多从单个企业角度探讨云计算技术的影响和商业价值，很少关注C-MIS对价值链企业间协同的影响。为了探索C-MIS驱动价值链协同的影响机理，基于信息系统能力理论、协同理论等，构建了C-MIS的动态配置能力和系统集成能力通过战略协同和运营协同影响企业绩效的研究模型，并考虑了技术兼容性、组织结构复杂性和市场动荡性对C-MIS能力影响价值链协同的调节效应。通过对318家已经应用了C-MIS的企业中高层管理人员的问卷调查，利用SmartPLS进行了数据分析和模型拟合，结果表明战略协同与运营协同完全中介C-MIS的动态配置能力和系统集成能力对企业绩效的影响，技术兼容性和组织结构复杂性显著正向调节C-MIS能力与运营协同之间的关系，而对C-MIS能力与战略协同关系的调节作用不显著，市场动荡性对C-MIS能力与战略协同和运营协同之间的关系都具有显著正向调节作用。

关键词: 云计算, 基于云的管理信息系统, 价值链协同, TOE

Abstract: To cope with external environment changes and enhance competitiveness, value chain enterprises find an effective way in collaboration, which can be strongly supported by management information system based on Cloud Computing Technology (C-MIS). Since most of the existing researches focus on the impact of cloud computing technology and business value from the perspective of a single enterprise, this paper intends to explore its impact on the inter-enterprise collaboration in a value chain. Based on information system capability theory, collaboration theory, the paper first constructs a research model of enterprise performance affected through strategic and operational collaboration by dynamic configuration and system integration of C-MIS with a consideration of the moderating effects of technology compatibility, organization structure complexity and the volatility of the market. After that, a questionnaire survey is conducted to top managers of 318 manufacturing enterprises that have already adopted C-MIS, and data analysis and model fitting are carried out with SmartPLS. The results show that the strategic and operational collaboration completely mediate the dynamic configuration and system integration of C-MIS and enterprise performance. It is also found that strategic collaboration can affect corporate performance through affecting operational collaboration. Finally, as to the moderating effects, it is found that technology compatibility and organization structure complexity positively regulate the relationship between C-MIS capability and operational collaboration, while the effect between C-MIS capability and strategic collaboration is not significant, and the market volatility has a significant positive moderating effect on the relationship between C-MIS capability and strategic collaboration as well as operational collaboration.

Key words: cloud computing, C-MIS, value chain collaboration, TOE

王平, 陈明涛, 葛世伦, 王念新, 潘燕华. 基于云的信息系统对价值链绩效影响的实证研究:协同的中介效应[J]. 管理评论, 2021, 33(7): 143-153.

Wang Ping, Chen Mingtao, Ge Shilun, Wang Nianxin, Pan Yanhua. An Empirical Study on the Impact of Cloud-based Management Information System on Value Chain Performance:The Mediating Effect of Collaboration[J]. Management Review, 2021, 33(7): 143-153.

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