目标聚集的教练如何影响角色内行为?被调节的链式多重中介模型

摘要/Abstract

摘要： 目标聚集的教练因能够引导员工走出工作迷局而得到了学界和实务界的持续广泛关注。虽然理论上可以推导出目标聚集的教练有助于提升员工角色内行为，但关于目标聚集的教练通过怎样的内在机制和边界条件来影响角色内行为并没有得到系统的阐释与实证研究。基于对现有研究缺口的认识，采用275份领导-下属配对调查数据，基于路径-目标领导理论，本文构建了一个被调节的链式多重中介效应模型。研究结果显示：（1）目标聚集的教练与角色内行为显著正相关；（2）角色澄清和目标认同分别在目标聚集的教练与角色内行为关系中起中介作用；（3）感知到的领导支持分别在角色澄清和目标认同与角色内行为之间起调节作用；（4）感知到的领导支持正向调节了目标聚集的教练通过角色澄清和目标认同对角色内行为的间接效应。研究结果对于“目标教练如何影响员工角色内行为”的内在机制和边界条件提供了新颖的阐发，对员工角色管理实践也提供了有益的启示。

关键词: 目标聚集的教练, 角色澄清, 目标认同, 感知到的领导支持, 角色内行为

Abstract: Goal-focused coaching has received a lot of attention in the academic and practical circles for their ability to guide employees out of the work puzzle. Although it can be theoretically deduced that the goal-focused coaching with objective aggregation is helpful to improve the employee's in-role behavior, what internal mechanism and boundary conditions of the goal-focused coaching with objective aggregation affect the in-role behavior has not been systematically explained and empirically studied. Based on the understanding of the existing research gap, this paper constructs a regulated chain multiple mediating effect model depended on the path-goal leadership theory. To test the model, data were collected from 275 dyads of employees and their immediate leaders. The results show that:(1) goal-focused coaching is positively related to employee in-role behavior; (2) role clarity and goal commitment mediate the relationship between goal-focused coaching and in-role behavior; (3) perceived leader support respectively moderates the relationship between role clarity(goal commitment) and in-role behavior; and (4) perceived leader support respectively moderates the relationship between goal-focused coaching and in-role behavior through role clarity and goal commitment. This research indicates that the model of a moderated mediation can better explain the mechanism of goal-focused coaching on in-role behavior, indicating the special predication of goal-focused coaching for role clarity and goal commitment, which not only enriches and extends the scope of related coaching, but also provides a beneficial enlightenment to the employee performance management practices.

Key words: goal-focused coaching, role clarity, goal commitment, perceived leader support, employee in-role behavior

屠兴勇, 刘雷洁, 张怡萍, 刘向阳, 江静. 目标聚集的教练如何影响角色内行为?被调节的链式多重中介模型[J]. 管理评论, 2020, 32(6): 220-231.

Tu Xingyong, Liu Leijie, Zhang Yiping, Liu Xiangyang, Jiang Jing. How Goal-focused Coaching Influences Employee In-role Behavior: A Moderated Chain Mediating Model[J]. Management Review, 2020, 32(6): 220-231.

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