管理评论

›› 2019, Vol. 31 ›› Issue (5): 291-304.

• 案例研究 • 上一篇    

组织支持、工作生活质量与新生代农民工城市融合——基于海底捞的案例研究

淦未宇1,2, 徐细雄3   

  1. 1. 西南政法大学中国法治企业研究院, 重庆 401120;
    2. 西南政法大学商学院, 重庆 401120;
    3. 重庆大学经济与工商管理学院, 重庆 400030
  • 收稿日期:2017-06-05 出版日期:2019-05-28 发布日期:2019-05-31
  • 作者简介:淦未宇,西南政法大学商学院副教授,硕士生导师,博士;徐细雄,重庆大学经济与工商管理学院教授,博士生导师,博士。
  • 基金资助:

    国家自然科学基金面上项目（71572019）；国家自然科学基金青年项目（71802169）；教育部人文社科基金规划项目（17YJA630017）；重庆大学中央高校基本科研业务费专项项目（2018 CDXYJG0040）。

Organizational Support, Quality of Work Life, and New-generation Migrant Workers' Urban Integration——A Case Study of Haidilao

Gan Weiyu1,2, Xu Xixiong3   

  1. 1. China Research Institute of Enterprise Governed by Law, Southwest University of Political Science & Law, Chongqing 401120;
    2. Business School, Southwest University of Political Science & Law, Chongqing 401120;
    3. School ofEconomics and Business Administration, Chongqing university, Chongqing 400030
  • Received:2017-06-05 Online:2019-05-28 Published:2019-05-31

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摘要：

新生代农民工城市融合是我国新型城镇化建设面临的重大现实问题，也是学术界关注的热点。运用典型案例研究方法，从微观企业视角探讨了组织支持、工作生活质量与新生代农民工城市融合之间的关系，并基于此构建了一个新生代农民工城市融合的理论框架。基于海底捞的案例研究发现：（1）不同于老一辈农民工单一的经济诉求，新生代农民工在城市融合进程中更加注重工作生活质量的整体提升；（2）用工企业是帮助农民工实现城市融合的微观载体，企业提供的组织支持是新生代农民工提升工作生活质量的主要源泉；（3）新生代农民工工作生活质量的关键维度包括公平的酬劳、工作与家庭生活平衡、身份认同及归属感、职业成长机会。研究结论为新生代农民工城市融合提供了来自微观实现路径的经验证据，同时为组织支持理论和工作生活质量理论贡献了中国情景的新知识，也对缓解企业的农民工用工难题具有一定的实践价值。

关键词: 新生代农民工, 组织支持, 工作生活质量, 城市融合

Abstract:

Using case study method, the paper explores the theoretical framework of new generation migrant workers' urban integration from the perspective of corporate governance and reveals enterprises' important role in promoting the peasant workers' quality of work life for urban integration. Based on the case of Haidilao, the paper verifies the new generation migrant workers' key dimension of quality of work life. Our findings include:(1) different from the older migrant workers for only economic demands, new-generation migrant workers pay more attention to the quality of work life; (2) organizational support from enterprises by influencing the quality of work life to realize migrant workers' urban integration; (3) the key dimensions of migrant workers' QWL including fairness, balance between work and family life, identity and professional growth chance. These conclusions provide empirical evidence for the urban integration of the new generation of migrant workers from the micro-level path. It also contributes new knowledge of Chinese scenarios to organizational support theory and quality of work life theory. In addition, this research also has certain practical value for alleviating the difficulties of enterprise employment.

Key words: new-generation migrant workers, quality of work life, organizational support, urban integration