管理评论

›› 2012, Vol. 24 ›› Issue (3): 58-65.

• 技术创新管理 • 上一篇    下一篇

基于TRIZ的管理冲突求解程式优化研究

杨波   

  1. （哈尔滨工程大学经济管理学院，哈尔滨 150001）
  • 收稿日期:2012-09-26 修回日期:2012-09-26 出版日期:2012-03-25 发布日期:2012-09-27

Optimized Study on Solutions for Management Conflict Based on TRIZ

Yang Bo   

  1. (School of Economics and Management of Harbin Engineering University, Harbin 150001)
  • Received:2012-09-26 Revised:2012-09-26 Online:2012-03-25 Published:2012-09-27

摘要： TRIZ是基于专利分析提出的用于解决发明创造问题的方法论，在工程技术创新领域得到了广泛应用，同时也逐渐拓展到管理领域。定义了管理冲突在本研究中的范畴，利用TRIZ的基本原理和解决问题的思路，针对现有的TRIZ解决创新问题的一般流程存在的诸如缺少管理工具转化、无反馈环等明显性不足，设计了基于TRIZ的有效求解企业管理冲突的流程优化模式，即一个“界定-转换-解决工具和方法-基于预测的改进-评价与控制”的闭合循环回路，进而提高企业的管理创新效率。

关键词: TRIZ, 管理冲突, 程式, 优化, 管理创新

Abstract: TRIZ is a methodology used for solving issues on inventions and creations, which is proposed based on the patent analysis. It is widely applied in the field of engineering technology innovation, and is also extending to the management domain. This paper firstly defines the specified study scope of management conflict and then designs a TRIZ-based optimized flow pattern to solve business management conflict effectively, utilizing the basic principles of TRIZ and its problem-solving ideas. The TRIZ-based optimized flow pattern is a closed-loop consisting of definition, conversion, solution, prediction, improving, evaluation and control. It identifies some obvious shortages of existing TRIZ-based solutions for management conflict, e.g. the lack of management tools, no feedback loop and so on. As a result it improves the innovation efficiency of business management.

Key words: TRIZ, management conflict, solution, optimization, management innovation