积分联盟感知价值及其影响因素对客户忠诚的影响:价格敏感度的调节作用
曹丽, 李纯青, 高杨, 马军平
The Impact of the Perceived Value of the Loyalty Programs Partnerships and Its Influencing Factors on Customer Loyalty: The Moderating Effect of Price Sensitivity
Cao Li, Li Chunqing, Gao Yang, Ma Junping
管理评论 . 2016, (2): 103 -115 .