破局之道：数字化环境下创业韧性对战略决策质量的影响

摘要/Abstract

摘要： 在数字化的商业环境中，创业韧性作为创业者面对困境时有效适应、恢复并实现超越的能力，在推动其通过学习提升战略决策质量方面发挥着关键作用。基于高阶理论，本文揭示了数字化环境下创业韧性对战略决策质量的影响路径。通过对313份调查问卷的分析发现，创业者的恢复韧性和成长韧性越强，其战略决策质量越高。创业韧性通过两种学习路径——探索式学习和利用式学习，对战略决策质量产生积极影响。然而，当企业数字化水平较高时，恢复韧性对战略决策质量的正向影响会被削弱。这一发现丰富了对创业韧性积极作用的认知，为战略决策研究提供了新视角，也为创业者在数字化环境下运用创业韧性提升战略决策质量提供了实践指导。

关键词: 创业韧性, 战略决策质量, 创业学习, 数字化水平

Abstract: In the increasingly digitalized business environment, entrepreneurial resilience, which is the ability of entrepreneurs to effectively adapt to, recover from, and transcend difficulties, plays a crucial role in enhancing the quality of strategic decision-making through learning. Grounded in Upper Echelons Theory, this study elucidates the mechanism through which entrepreneurial resilience influences strategic decision quality in digital environment. The analysis of 313 survey questionnaires reveals that the stronger the recovery resilience and growth resilience of entrepreneurs, the higher the quality of their strategic decision-making. Entrepreneurial resilience exerts a positive influence on strategic decision-making quality through two learning pathways: exploratory learning and exploitative learning. However, when the level of enterprise digitalization is high, the positive impact of recovery resilience on strategic decision-making quality is attenuated. This finding enriches the understanding of the proactive role of entrepreneurial resilience, offers a new perspective for strategic decision-making research, and provides practical guidance for entrepreneurs to leverage entrepreneurial resilience in enhancing strategic decision-making quality in digital environment.

Key words: entrepreneurial resilience, strategic decision-making quality, entrepreneurial learning, enterprise digitalization level

郝喜玲, 刘宇. 破局之道：数字化环境下创业韧性对战略决策质量的影响[J]. 管理评论, 2026, 38(8): 150-162.

Hao Xiling, Liu Yu. The Ways for Breakthrough: The Impact of Entrepreneurial Resilience on Strategic Decision-making Quality in Digital Environment[J]. Management Review, 2026, 38(8): 150-162.

参考文献

[1] Giuggioli G., Pellegrini M. M. Artificial Intelligence as an Enabler for Entrepreneurs: A Systematic Literature Review and an Agenda for Future Research[J]. International Journal of Entrepreneurial Behavior & Research, 2023,29(4):816-837
[2] 于晓宇,曹港,蒋宗寰,等. 人工智能与创业的交汇:研究述评与展望[J]. 外国经济与管理, 2025,47(4):63-81 Yu X. Y., Cao G., Jiang Z. H., et al. The Intersection of Artificial Intelligence and Entrepreneurship: A Review and Prospects[J]. Foreign Economics & Management, 2025,47(4):63-81
[3] 叶竹馨,陈煊,买忆媛. 创业团队韧性:研究综述与展望[J]. 科研管理, 2025,46(6):54-62 Ye Z. X., Chen X., Mai Y. Y. Founding Team Resilience: A Literature Review and Prospects[J]. Science Research Management, 2025,46(6):54-62
[4] Talaulicar T., Grundei J., Werder A. V. Strategic Decision Making in Start-ups: The Effect of Top Management Team Organization and Processes on Speed and Comprehensiveness[J]. Journal of Business Venturing, 2005,20(4):519-541
[5] 曾楚宏,任丽霞,朱腾腾,等. “紧行且好步”:创业团队异质性、创业决策与创业绩效关系的实证研究[J]. 科学决策, 2024,(5):166-184 Zeng C. H., Ren L. X., Zhu T. T., et al. Fast and Good: An Empirical Study on the Relationship between Entrepreneurial Team Heterogeneity, Decision-making and Performance[J]. Scientific Decision Making, 2024,(5):166-184
[6] Dooley R. S., Fryxell G. E. Attaining Decision Quality and Commitment from Dissent: The Moderating Effects of Loyalty and Competence in Strategic Decision-making Teams[J]. Academy of Management Journal, 1999,42(4):389-402
[7] 朱仁宏,周琦,伍兆祥. 创业团队契约治理真能促进新创企业绩效吗——一个有调节的中介模型[J]. 南开管理评论, 2018,21(5):30-40 Zhu R. H., Zhou Q., Wu Z. X. Can Entrepreneurial Team Contractual Governance Really Help the New Venture Performance? A Moderated Mediation Model[J]. Nankai Business Review, 2018,21(5):30-40
[8] 仇中宁,陈传明. 企业家社会资本、决策冲突与决策质量的实证研究——战略决策视角[J]. 科学学与科学技术管理, 2015,36(12):163-174 Qiu Z. N., Chen C. M. An Empirical Study of Entrepreneurial Social Capital, Conflict and Decision Quality in Strategic Decision Making[J]. Science of Science and Management of S.& T., 2015,36(12):163-174
[9] 梁强,章佳媚,许元睿. 从短期生存到长期发展:家族企业组织韧性研究评述与展望[J]. 外国经济与管理, 2025,47(9):120-136 Liang Q., Zhang J. M., Xu Y. R. From Short-term Survival to Long-term Development: A Review and Prospects of Organizational Resilience of Family Businesses[J]. Foreign Economics & Management, 2025,47(9):120-136
[10] 郝喜玲,陈煊,林康,等. 创业韧性对创业绩效的影响机制——基于资源保存理论的实证分析[J]. 管理工程学报, 2024,38(5):39-51 Hao X. L., Chen X., Lin K., et al. The Mechanism of Impact Entrepreneurial Resilience on Entrepreneurial Performance Based on Conservation of Resources Theory[J]. Journal of Industrial Engineering and Engineering Management, 2024,38(5):39-51
[11] 李平,竺家哲. 组织韧性:最新文献评述[J]. 外国经济与管理, 2021,43(3):25-41 Li P., Zhu J. Z. A Literature Review of Organizational Resilience[J]. Foreign Economics & Management, 2021,43(3):25-41
[12] Renko M., Bullough A., Saeed S. How do Resilience and Self-efficacy Relate to Entrepreneurial Intentions in Countries with Varying Degrees of Fragility? A Six-country Study[J]. International Small Business Journal: Researching Entrepreneurship, 2021,39(2):130-156
[13] 王朋举,熊壮. 如何消退创业失败恐惧?修复策略对再创业意愿的影响[J]. 管理评论, 2023,35(7):151-161 Wang P. J., Xiong Z. How to Dispel the Fear of Entrepreneurial Failure? The Impact of Repair Strategy on Re-entrepreneuring Intention[J]. Management Review, 2023,35(7):151-161
[14] Hambrick D. C., Mason P. A. Upper Echelons: The Organization as a Reflection of Its Top Managers[J]. The Academy of Management Review, 1984,9(2):193-206
[15] 郝喜玲,涂玉琦,刘依冉. 失败情境下创业者韧性对创业学习的影响研究[J]. 管理学报, 2018,15(11):1671-1678 Hao X. L., Tu Y. Q., Liu Y. R. An Empirical Research on the Effects of Resilience to Entrepreneurial Learning in the Context of Failure[J]. Chinese Journal of Management, 2018,15(11):1671-1678
[16] 赵富强,胡思源,陈耘,等. 创业韧性对再创意愿的影响:双元学习与反事实思维的作用[J]. 科学学研究, 2022,40(3):505-515 Zhao F. Q., Hu S. Y., Chen Y., et al. The Influence of Entrepreneurial Resilience on Re-entrepreneurship Intention: Role of Ambidextrous Learning and Counterfactual Thinking[J]. Studies in Science of Science, 2022,40(3):505-515
[17] 汪忠,程铭. 农民社会创业者亲社会动机、创业拼凑与创业绩效——环境动态性的调节作用[J]. 研究与发展管理, 2022,34(4):127-140 Wang Z., Cheng M. Prosocial Motivation of Rural Social Entrepreneurs, Entrepreneurial Bricolage and Entrepreneurial Performance—Moderating Role of Environmental Dynamism[J]. R&D Management, 2022,34(4):127-140
[18] 李青原,李昱,章尹赛楠,等. 企业数字化转型的信息溢出效应——基于供应链视角的经验证据[J]. 中国工业经济, 2023,(7):142-159 Li Q. Y., Li Y., Zhang Y. S. N., et al. Information Spillover of Enterprise Digital Transformation: Evidence from Supply Chain[J]. China Industrial Economics, 2023,(7):142-159
[19] 张慧,宋迪,周小虎,等. 创业者人力资本如何影响创业坚持？——创业焦虑的调节作用[J]. 管理评论, 2025,37(1):100-113 Zhang H., Song D., Zhou X. H., et al. How does Entrepreneurs' Human Capital Affect Entrepreneurial Persistence?—The Moderating Role of Entrepreneurial Anxiety[J]. Management Review, 2025,37(1):100-113
[20] 王乐,龙静,苏湘. 创业者认知风格对创业拼凑的影响——时间压力的调节作用[J]. 科技进步与对策, 2023,40(23):42-51 Wang L., Long J., Su X. The Influence of Entrepreneurs' Cognitive Style on Entrepreneurial Bricolage: The Moderating Role of Time Pressure[J]. Science & Technology Progress and Policy, 2023,40(23):42-51
[21] Xu Z., Tang Y., Liu Z. Buddhist Entrepreneurs, Managerial Attention Allocation, and New Ventures' Access to External Resources[J]. Journal of Management Studies, 2023,60(2):454-494
[22] 胡望斌,张玉利,杨俊. 同质性还是异质性:创业导向对技术创业团队与新企业绩效关系的调节作用研究[J]. 管理世界, 2014,(6):92-109 Hu W. B., Zhang Y. L., Yang J. Is Homogeneity or Heterogeneity? A Study on the Adjustment Function of the Relationship between the Technical Entrepreneurial Team and New Ventures' Performance[J]. Journal of Management World, 2014,(6):92-109
[23] Liu X., Yuan Y., Sun R., et al. Influence of Entrepreneurial Team Knowledge Conflict on Ambidextrous Entrepreneurial Learning—A Dual-path Perspective of Entrepreneurial Resilience and Fear of Failure[J]. Journal of Innovation & Knowledge, 2023,8(3):100389
[24] March J. G. Exploration and Exploitation in Organizational Learning[J]. Organization Science, 1991,2(1):71-87
[25] 李浩,郑子卓. 数智赋能能否提升员工内部创业行为活性?——创业者韧性与创业组织韧性的双中介作用[J]. 重庆工商大学学报(社会科学版), 2026，43（2）：97-108 Li H., Zheng Z. Z. Can Digital Intelligence Empowerment Enhance Employee Intrapreneurial Behavior： The Dual Mediating Role of Entrepreneurial Resilience and Entrepreneurial Organizational Resilience[J]. Journal of Chongqing Technology and Business University (Social Sciences Edition), 2026,43(2):97-108
[26] 范合君,潘宁宁. 数字化转型、敏捷响应度与企业韧性[J]. 经济管理, 2024,46(7):36-54 Fan H. J., Pan N. N. Digital Transformation,Agile Responsiveness and Enterprise Resilience[J]. Business and Management Journal (BMJ), 2024,46(7):36-54
[27] 郭海,杨主恩. 从数字技术到数字创业:内涵、特征与内在联系[J]. 外国经济与管理, 2021,43(9):3-23 Guo H., Yang Z. E. From Digital Technology to Digital Entrepreneurship: Connotation, Characteristics and Internal Connection[J]. Foreign Economics & Management, 2021,43(9):3-23
[28] 王强,王哲璇,刘玉奇. 数字化转型提升企业组织韧性的实现机理研究[J]. 管理科学学报, 2023,26(11):58-80 Wang Q., Wang Z. X., Liu Y. Q. Mechanisms through Which Digital Transformation Enhances Enterprise Organizational Resilience[J]. Journal of Management Sciences in China, 2023,26(11):58-80
[29] Hanelt A., Bohnsack R., Marz D., et al. A Systematic Review of the Literature on Digital Transformation: Insights and Implications for Strategy and Organizational Change[J]. Journal of Management Studies, 2021,58(5):1159-1197
[30] 李煜华,舒慧珊,向子威. 数字原生企业与非原生企业数字化转型组态路径研究——基于“技术-组织-环境”理论框架[J]. 软科学, 2023,37(7):58-65 Li Y. H., Shu H. S., Xiang Z. W. Research on the Configuration Path of Digital Transformation of Digital Native Enterprises and Non-native Enterprises—Based on “Technology-Organization-Environment” Framework[J]. Soft Science, 2023,37(7):58-65
[31] 赵文红,任叶瑶,张樑,等. 创业企业数字化水平对创新绩效的影响研究[J]. 科学学研究, 2025,43(5):1027-1038 Zhao W. H., Ren Y. Y., Zhang L., et al. An Empirical Study on the Effect of Corporate Digitalization on Innovation Performance in Entrepreneurial Firms[J]. Studies in Science of Science, 2025,43(5):1027-1038
[32] Connor K. M., Davidson J. R. T. Development of a New Resilience Scale: The Connor-Davidson Resilience Scale (CD-RISC)[J]. Depression and Anxiety, 2003,18(2):76-82
[33] Olson B. J., Parayitam S., Bao Y. Strategic Decision Making: The Effects of Cognitive Diversity, Conflict, and Trust on Decision Outcomes[J]. Journal of Management, 2007,33(2):196-222
[34] Atuahene-Gima K., Murray J. Y. Exploratory and Exploitative Learning in New Product Development: A Social Capital Perspective on New Technology Ventures in China[J]. Journal of International Marketing, 2007,15(2):1-29
[35] Martínez-Caro E., Cegarra-Navarro J. G., Alfonso-Ruiz F. J. Digital Technologies and Firm Performance: The Role of Digital Organisational Culture[J]. Technological Forecasting and Social Change, 2020,154:119962
[36] Gupta M., George J. F. Toward the Development of a Big Data Analytics Capability[J]. Information & Management, 2016,53(8):1049-1064
[37] 刘刚,孔文彬. 商业模式执行与新创企业绩效——基于内部资源与外部网络整合的视角[J]. 外国经济与管理, 2021,43(12):68-84 Liu G., Kong W. B. Business Model Implementation and New Venture Performance: An Integrating Perspective of Internal Resources and External Networks[J]. Foreign Economics & Management, 2021,43(12):68-84
[38] 王玲玲,赵文红,孔令富,等. 认知风格、创业韧性与新创企业的商业模式创新[J]. 管理评论, 2023,35(10):135-145 Wang L. L., Zhao W. H., Kong L. F., et al. Cognitive Style, Entrepreneurial Resilience and Business Model Innovation in New Venture[J]. Management Review, 2023,35(10):135-145
[39] Kemp A. Competitive Advantage through Artificial Intelligence: Toward a Theory of Situated AI[J]. Academy of Management Review, 2024,49(3):618-635
[40] Jia N., Luo X. M., Fang Z., et al. When and How Artificial Intelligence Augments Employee Creativity[J]. Academy of Management Journal, 2024,67(1):5-32