“独木”何以“成林”？网络结构视角下团队断层对运营绩效的影响机制研究

摘要/Abstract

摘要： 团队断层已成为解释团队内子群体互动和团队效能的重要指标。然而，目前对团队断层影响团队绩效的效果和机制的解释，仍需要从更全面系统的理论视角来进行研究。整合了最优区分理论和网络结构视角，从团队断层如何满足个体“求同存异”的需求出发，本文构建了团队断层通过改变团队内部协作结构，进而影响团队运营绩效的理论模型。以165个工作团队的4022份问卷数据及后期客观运营绩效数据进行实证研究，结果表明：团队断层对团队协作网络密度具有倒U型影响，团队协作网络密度在团队断层与运营绩效间起非线性中介作用，上述过程被团队领导结构洞所强化。本研究为理解团队断层的关键后果提供了新的理论视角，有助于厘清团队断层产生影响的过程机制，并为企业管理异质性团队提供实践启示。

关键词: 团队断层, 运营绩效, 协作网络密度, 领导结构洞

Abstract: The concept of team faultlines serves as an important indicator of explaining subgroup interaction and team effectiveness. However, the mechanism of how team faultlines influence team performance needs to be explained from a more comprehensive theoretical perspective. In this paper, by integrating the optimal distinctiveness theory and the network structure perspective, we establish a theoretical model to explore how team faultlines influence team operation performance by changing the internal interaction structure of the team. Based on questionnaire data of 4,022 employees from 165 work teams and objective operation performance data, the results show that team faultlines has an inverted U-shaped effect on team collaboration network density. Team collaboration network density plays a nonlinear mediating role between team faultlines and team operation performance. The process mentioned above is strengthened by leader brokerage. This study provides a novel theoretical perspective for understanding the key effects of team faultlines, which clarifies the process mechanism between team faultlines and operation performance, and then provides practical implications for firms to manage heterogeneous teams.

Key words: team faultlines, operation performance, collaboration network density, leader brokerage

魏峰, 杨艺, 陈瑞强. “独木”何以“成林”？网络结构视角下团队断层对运营绩效的影响机制研究[J]. 管理评论, 2025, 37(12): 237-246.

Wei Feng, Yang Yi, Chen Ruiqiang. A Research into the Mechanism of How Team Faultlines Influence Operation Performance from the Perspective of Network Structure[J]. Management Review, 2025, 37(12): 237-246.

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