不确定性感知对员工资源重塑的影响研究——基于认知评价视角

摘要/Abstract

摘要： 近年来，全球环境动荡多变，公共危机频发，给员工工作和生活造成诸多不确定性，影响员工资源的获取和利用。因此，特定社会情境下的资源重塑显得格外重要。本文基于认知评价视角，从资源重塑切入，采取线性回归和结构方程模型的方法，探究员工不确定性感知通过不同途径对资源重塑产生的影响。研究结果表明，在动荡多变的社会环境下，不确定性感知一方面通过威胁评价正向影响回避型资源重塑；另一方面通过挑战评价影响趋近型资源重塑。此外，工作重塑自我效能（JCSE）作为一种关键认知资源，调节了不确定性感知与威胁评价和挑战评价的关系。本文揭示了特定背景下两种资源重塑的前因和过程机制，为组织干预不确定性压力下的员工资源重塑提供重要参考。

关键词: 不确定性, 认知评价, 趋近型资源重塑, 回避型资源重塑, 工作重塑自我效能

Abstract: In recent years, the turbulent global environment and frequent public crises have caused many uncertainties in the work and life of employees, affecting the acquisition and utilization of their resources. Therefore, the resources crafting in specific social situations is particularly important. Based on the cognitive appraisal theory, this paper focuses on the perspective of resource, adopts the methods of linear regression and structural equation model, and explores the impact of employees’ uncertainty perception on resource crafting through different ways. The results show that uncertainty perception positively affects avoidant resource crafting through threat appraisal, and on the other hand, it affects approaching resource crafting through challenge appraisal in a turbulent social environment. Furthermore, job remodeling self-efficacy (JCSE), as a key cognitive resource, moderates the relationship between uncertainty perception and threat appraisal and challenge appraisal. This paper reveals the antecedents and process mechanisms of two resource crafting in the current turbulent and changeable social environment, and provides important reference for organizational intervention in employee resource crafting under the pressure of uncertainty.

Key words: uncertainty, cognitive appraisal, approach resource crafting, avoidance resource crafting, job crafting self-efficacy

吴欢伟, 孙美全. 不确定性感知对员工资源重塑的影响研究——基于认知评价视角[J]. 管理评论, 2025, 37(1): 127-140.

Wu Huanwei, Sun Meiquan. Research on the Influence of Uncertainty Perception on Employee Resource Crafting—Based on Cognitive Appraisal Theory[J]. Management Review, 2025, 37(1): 127-140.

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