多因素联动效应对知识型员工主动变革行为的驱动机制研究——基于AMO理论的定性比较分析

摘要/Abstract

摘要： 随着环境不确定性的日益加剧，如何激发知识型员工的主动变革行为成为国内外研究者关注的焦点。本文采用fsQCA方法，基于AMO理论，通过对210位知识型员工的两阶段调查，探讨角色宽度自我效能感、亲社会动机、授权型领导、任务重要性、组织支持感等多因素联动效应对知识型员工主动变革行为的驱动机制。研究发现：知识型员工高主动变革行为的驱动机制有6条路径，归纳整合为领导授权型能力驱动、任务引导型能力驱动和领导授权型动机激发三种组态；知识型员工非高主动变革行为的驱动机制有4条路径，分为自我效能不足型和组织支持欠缺型两种组态，且与高主动变革行为的驱动机制存在非对称因果关系。本文揭示了激发知识型员工主动变革行为的有效途径，有助于企业在挑战与竞争中实现可持续发展。

关键词: 知识型员工, 主动变革行为, AMO理论, 模糊集定性比较分析

Abstract: With the increasing environmental uncertainty, how to motivate knowledge workers' taking charge behavior has become a focus of researchers at home and abroad. Based on AMO theory and fsQCA method, this paper makes a two-stage survey of knowledge workers in 210 enterprises and explores the driving configuration of knowledge workers' taking charge behavior driven by multi-factors such as role breadth self-efficacy, prosocial motivation, empowering leadership, task significance and organizational support. It is found that the driving mechanism of knowledge workers' high taking charge behavior has six configurations, which can be summarized and integrated into three types: capability-driving based on leadership empowerment, capability-driving based on task guidance and motivation-driving based on leadership empowerment. The driving mechanism of knowledge workers' non high taking charge behavior has four configurations, which are divided into two types: self-efficacy deficiency and organizational support deficiency. And there is an asymmetric causal relationship with the driving configuration of high taking charge behavior. This paper reveals effective ways to motivate knowledge workers to take charge, which are helpful for enterprises to achieve sustainable development in the face of challenges and competition.

Key words: knowledge workers, taking charge, ability-motivation-opportunity theory, fuzzy set qualitative comparative analysis

马苓, 刘硕, 赵曙明, 王思琪. 多因素联动效应对知识型员工主动变革行为的驱动机制研究——基于AMO理论的定性比较分析[J]. 管理评论, 2023, 35(6): 205-216.

Ma Ling, Liu Shuo, Zhao Shuming, Wang Siqi. A Research on the Mechanism of How Multi-factor Linkage Effect Drives Knowledge Workers' Taking Charge: Qualitative Comparative Analysis Based on AMO Theory[J]. Management Review, 2023, 35(6): 205-216.

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