批判性思维对员工问题解决能力的影响机制研究

摘要/Abstract

摘要： 何以提升员工问题解决能力是组织行为和人力资源管理领域一个具有持久生命力的研究课题。本文基于自我调节理论构建了一个被调节的中介效应模型,从支持性学习环境的视角运用回归分析方法对批判性思维如何影响员工问题解决能力进行了全新的洞察和剖析。多时点数据分析结果表明:创新性自我效能在批判性思维与问题解决能力的关系间充当部分中介作用角色;支持性学习环境对创新性自我效能和问题解决能力分别产生直接影响作用;支持性学习环境在创新性自我效能对问题解决能力的影响过程中起调节作用;支持性学习环境调节批判性思维和问题解决能力的关系,并以创新性自我效能为中介。研究结论不仅拓展了批判性思维作用于员工问题解决能力的中介机制认知,丰富了支持性学习环境的作用效力范围研究,也为从个体认知视角提升员工问题解决能力提供了新颖的思路以及有益的启示。

关键词: 批判性思维, 创新性自我效能, 支持性学习环境, 问题解决能力

Abstract: How to improve employees’ problem-solving capacity is becoming a topic worth in-depth exploration in the area of organizational behavior and human resource management. The paper constructs a moderated mediation model based on the theory of self-regulation to explore how critical thinking affects problem-solving capacity via regression analysis from the perspective of supporting learning environment. The multi-time point results show that: creative self-efficacy partially mediates the relationship between critical thinking and problem-solving capacity; supporting learning environment has direct influence on creativity self-efficacy and problem-solving ability respectively; supporting learning environment moderates the relationship between creative self-efficacy and problem-solving capacity; supporting learning environment moderates the mediated relationship between critical thinking and problem-solving capacity. This paper not only deepens the understanding of the mechanism of how critical thinking influences employees’ problem-solving capacity, but also extends the researches on the effectiveness of supporting learning environment, and provides a new concept and useful enlightenment for improving employees’ problem-solving capacity from the perspective of individual’s cognition.

Key words: critical thinking, creative self-efficacy, supporting learning environment, problem-solving capacity

屠兴勇, 刘雷洁, 张怡萍, 江静. 批判性思维对员工问题解决能力的影响机制研究[J]. 管理评论, 2022, 34(12): 195-205.

Tu Xingyong, Liu Leijie, Zhang Yiping, Jiang Jing. The Mechanism of How Critical Thinking Influences Employees’ Problem-solving Capacity[J]. Management Review, 2022, 34(12): 195-205.

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