双元领导与“建言悖论”:一项跨层次研究

摘要/Abstract

摘要： 为适应当前创新需求旺盛、竞争态势严峻的内外部环境,企业亟需重视和利用员工建言。然而,目前的管理实践中存在着一定程度的“建言悖论”。为了更好地解决员工建言行为可能引发的矛盾和张力问题,引入双元领导,构建一个跨层次作用模型,探讨结合了变革型和交易型两种领导风格的双元领导对员工建言行为的具体作用机制。对78个工作团队的领导和成员进行调查,获得387份配对数据。结果发现:双元领导、变革型和交易型领导均能显著正向预测员工建言行为;员工调节焦点在双元领导正向影响员工建言行为的过程中起着部分中介的作用;团队成员交换正向预测员工建言行为,且正向调节员工调节焦点与员工建言行为的正相关关系。在理论推导和实证研究的基础上,提出相应的管理启示。

关键词: 双元领导, 员工建言行为, 员工调节焦点, 团队成员交换

Abstract: Employees’ voice behavior is an important force that needs to be fully valued and utilized by enterprises in the current internal and external environment with strong demand for innovation and severe competition. However, there is a certain degree of “voice paradox” in the current management practice. In order to better solve the contradictions and tensions that may be caused by employee’ s voice behavior, ambidextrous leadership is introduced to build a cross level theoretical model and the mechanism of how ambidextrous leadership influences employees’ voice behavior is discussed in the current study. The team leaders and members of 78 work teams are surveyed through questionnaire, and 387 matched data are obtained. The results show that the ambidextrous, transformational and transactional leadership are positively related to employees’ voice behavior; employees’ regulatory focuses partially mediates the relationship between ambidextrous leadership and employees’ voice behavior; team member exchange is positively related to employees’ voice behavior, and positively moderates the positive relationship between employees’ regulatory focuses and voice behavior. On the basis of theoretical derivation and empirical research, enlightenments are proposed.

Key words: ambidextrous leadership, employee’s voice behavior, employee’s regulatory focuses, team member exchange

欧阳晨慧, 朱永跃, 过旻钰. 双元领导与“建言悖论”:一项跨层次研究[J]. 管理评论, 2022, 34(8): 229-242.

Ouyang Chenhui, Zhu Yongyue, Guo Minyu. Ambidextrous Leadership and “Voice Paradox”: A Cross-level Study[J]. Management Review, 2022, 34(8): 229-242.

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